Support

Technical Support

If you need help with account access, email verification, reading sync, audio processing, Studio workflows, or App Store review details, use the channels below.

Target response time: within 3 business days

FAQ

Why did I not receive a verification or reset email?

Check your spam folder first and confirm that the email address is correct. If the message still does not arrive, contact support and include the account email address you used.

Why are recordings, images, or Studio content not syncing?

Make sure you are signed in with the same account and that the device has network access. If the issue persists, include the time, device, and visible error when contacting support.

Can I request account and content deletion?

Yes. Send a deletion request to the support email and include the email address associated with your account so we can verify the request.